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Be sure the lenses are lubricated. It helps to use eye drops prior to insertion and removal You CANNOT Remove Soft Lenses by simply placing the OptiWand to the Lens. You MUST PINCH with the soft pliable ends to remove them. FALSEPlease view the videos and images on this page for best results. Insertion MUST be completed rapidly to prevent the soft lenses from STICKING to the wand. Dipping the wand in lubrication prior to insertion will help. Focus on the CENTER HOLE to align properly. To Remove draw the wand to eye and PINCH very high on base. Practicing the pinch of a lens from your finger helps prior to actual use. We offer one on help for anyone who contacts us via direct message.Statements regarding dietary supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.